Privacy Policy
Last updated: November 18, 2025
1. Introduction
Cinemadio ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
Information You Provide
- Email address (for free downloads, purchases, and order confirmation)
- Name (if provided during checkout)
- Payment information (processed securely through third-party payment providers)
- Contact form submissions (name, email, message)
Automatically Collected Information
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information (screen resolution, operating system)
3. How We Use Your Information
- Processing and fulfilling your orders
- Sending download links for purchased and free LUTs
- Sending order confirmations and receipts
- Responding to customer support inquiries
- Preventing fraud and ensuring security
- Improving our website and services
- Analyzing website traffic and usage patterns
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment Processors: To process your payments securely
- Email Service Providers: To send order confirmations and download links
- Analytics Providers: To understand website usage (anonymized data)
- Legal Authorities: When required by law or to protect our rights
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience:
- Remember your shopping cart items
- Keep you logged in (if applicable)
- Understand how you use our website
- Show you relevant content
You can control cookie settings through your browser. Disabling cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Order records are kept for accounting and legal purposes.
8. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
To exercise these rights, contact us at cinemadio.official@gmail.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at cinemadio.official@gmail.com.